Our dedicated account managers couple expert knowledge with exceptional customer service, leading us to win Insurance Broker of the Year (SME/Mid-corporate category) at the British Insurance Awards 2017, we have received Master Status from Great Places to Work, and in 2021 became the only Small size organisation to be a recipient of UK’s Best Workplaces™ recognition for 12 years running. We are also a Chartered Broker.
One of only 140 firms in the UK to hold this. This professional status gives peace of mind that you are in safe hands.
All of our people take great pride in delivering top-class service, bespoke insurance solutions and all year round advice and support to every clients. They also stay at Centor, for on average, 8.5 years. Our clients like this consistency.
We are not just there when things are going well; we are also there when they go wrong. Our in-house claims team provides the sort of advice and support that takes as much of the stress out of a difficult situation as possible. Most of the time, the insurers we deal with get things right and provide a fantastic service. However, on some occasions, things can and do, go wrong. When they do, we step in to make sure our clients get the right service and settlement.
Our Case Studies demonstrate how we have helped many of our clients overcome problems and made a significant difference to the outcome they could have experienced otherwise.
We hope these stories help demonstrate the Centor difference.