People are our passion. That means our employees as well as our clients.
We know that to provide the finest levels of professional service each individual must possess the right skills to deliver the high standards our clients expect.
Our focus on developing the skills and careers of every individual helps Centor attract people with expertise who care about quality and service throughout the insurance industry.
Our training programmes and feedback ensures that everyone at Centor will continue to develop and improve their skills and knowledge.
Our commitment to our employees has gained external recognition. Centor is an accredited Investor in People (Platinum) employer and has been placed for the 9th consecutive year in the Great Places to Work Awards (small businesses category). Within the insurance sector, we were selected as one of the Best Companies to Work for in Insurance Broking in 2017.
Our team is a key ingredient of the Centor Difference.
After joining Centor as head of the Commercial division, Neil progressed to Managing Director and was instrumental in a management buyout in 1998. He is Centor’s majority shareholder and has been responsible for overseeing a threefold increase in the size of the business. He enjoys golf, sailing and all motor sports.
What would your last meal on earth be?
Steak Rossini.
Geoff joins Centor with over 40 years’ experience within the insurance industry, in both underwriting and broking. He is the company Chairman, working with the Board on the strategic development of the business. In his spare time, Geoff enjoys playing golf, following West Ham United and spending time with family and friends.
What would your last meal on earth be?
Tornedos Rossini
Richard has 20 years’ experience in commercial and corporate insurance and has dealt with larger risks including global programmes across a wide range of sectors. He is responsible for dealing with the growth and strategy of the business, as well as insurer relationships. He enjoys golf, music and travelling.
What would your last meal on earth be?
Veal Milanese with pomodoro pasta.
Paul was elevated to the main board of Centor following the management buy-out in 1998, at which time he became a shareholder. He has been providing clients with claims advice and guidance for over 25 years and is passionate in striving to ensure all clients claims are dealt with promptly and fairly by insurers. Outside of work, Paul enjoys keeping fit, watching sports, music, and spending time with his family.
What would your last meal on earth be?
Whitebait to start, steak and chips and homemade lemon meringue pie to finish.
Kerry started working at Centor as Accounts Executive in 1992. She left for a few years in 2003 and returned in 2007 as Financial Controller, which she has enjoyed ever since. She enjoys theatre and live music.
What would your last meal on earth be?
Christmas dinner, with all the trimmings.
Dani started out at Centor in 2013 as an Account Manager and was promoted to Property Division Manager in 2016. Dani has since been promoted to Director of Business Operations. She previously worked in both the business development division of a leading property insurer, and at a national broker. Away from work, Dani is into travelling, books, and walking her dog, Bryn.
Sam joined Centor in 2006 as a Claims Handler and promoted to Claims Manager in 2013. Sam dedication and hard work has recently seen him promoted to Director of Business Operations. He was a finalist for Young Broker of the Year at the UK Broker Awards in 2012. Outside of work, Sam is an avid follower of the fortunes (or otherwise) of Tottenham Hotspur.
What would your last meal on earth be?
Steak and chips.
Paul was elevated to the main board of Centor following the management buy-out in 1998, at which time he became a shareholder. He has been providing clients with claims advice and guidance for over 25 years and is passionate in striving to ensure all clients claims are dealt with promptly and fairly by insurers. Outside of work, Paul enjoys keeping fit, watching sports, music, and spending time with his family.
What would your last meal on earth be?
Whitebait to start, steak and chips and homemade lemon meringue pie to finish.
With over 35 years’ experience of working in the insurance sector, Graham is regarded as a safe pair of hands when it comes to handling claims. His experience has been gained from working for the giants of London Lloyds’ Brokerages to boutique, niche broking firms.
When he’s not in charge of claims management, he’s either driving his kids around, or fixing their things. A fixer at home and in the office. He also juggles on the QT…proving he never drops the ball.
What would your last meal on earth be?
Chinese but must include salt & pepper squid
Mollie joins us with over seven years’ experience of working in the industry. She learnt her trade at a local insurance broker, before specialising in claims where she focused primarily on commercial motor fleet.
When she’s not managing the claims process for clients, she likes nothing better than going for cocktails with her friends, and asking the barman for her favourite tipple… Pornstar Martini.
What would your last meal on earth be?
Anything Italian
Sharon works in the claims team and celebrates 25 years at Centor this year. During that time she has been instrumental in the development of some of our bespoke IT systems and dealing with a multitude of challenging claims. She enjoys the theatre and listening to music.
What would your last meal on earth be?
Pie and mash with liquor.
Keith has worked in the insurance industry for over 30 years, specialising in client-facing risk management. He joins Centor as the head of our new Risk Management Division, which he has been tasked with setting up. In his spare time, Keith enjoys home brewing and the odd game of golf.
What would your last meal on earth be?
Beef Wellington
Yvette has worked in insurance for over 20 years, initially working for one of the UK’s leading insurers, before moving into broking. She joined Centor in 2003 and looks after a portfolio of large commercial clients, including several national charities. In her spare time, she loves live music and world cinema.
What would your last meal on earth be?
Moules marinière with crusty bread.
Malisha joined Centor in 2012. Her career began with the administration of an insurer underwriting scheme in 2000, following which she spent several years in the insurer environment before moving to broking in 2003. She loves henna art, bridal hairstyling and the unusual hobby of fruit carving.
Raised in Australia, Richard moved to the UK in the 80s. He has worked in insurance for over 30 years, the last 12 of those at Centor. In his spare time, he enjoys music, photography, and following the fortunes of both Arsenal and the Australian Rules team, West Coast Eagles.
You could call Ian a safe pair of hands as he has nearly 40 years of experience working in insurance. He’s done everything from placing brokerage to account management, for some of the largest names in the broking world, including Marsh & Gallagher.
He has advised various clients, across a variety of sectors, on their risk management requirements. From helping large charities, to wholesalers, to construction companies, there’s not much he doesn’t know about insurance. You could ask him anything about insurance and he’ll probably know the answer.
And when he’s not working, he’s teaching or practising karate as 5th Dan black belt in karate – he’s our very own Mr Miyagi.
What would your last meal on earth be?
Lamb Pathia
Rhys joined Centor in 2015 as a trainee administrator and is now an Account Manager. He has developed his own book of clients and is looking to progress with further CII exams. He loves socialising, good music and good food.
What would your last meal on earth be?
Dad’s Christmas Dinner.
Edward Hill joins Centor with over twelve years’ experience in the insurance industry. During that time he has worked for both local insurance brokers, and larger city firms.
Although he began his career working with Private Clients, he has spent the majority of his career focusing on the insurance needs of Commercial clients.
Outside of work, Edward likes to spend time with his young family and socialising with friends. He’s also a self-confessed shopaholic so you’ll recognise him as he’ll be the best dressed person in the room.
Tina joined Centor in 2018 as a Commercial team administrator, having previously worked for the British Society of Dermatological Surgery as an administrative assistant. In her spare time, Tina enjoys cooking, keeping fit and spending time with her daughter.
What would your last meal on earth be?
Nshima, Chicken, Beans with Vegetables.
Madeleine joined the insurance industry back in 2008, working as an account handler for a small independent local broker. After several years, Madeleine moved to a City broker, where she worked as an Account Executive looking after key commercial clients.
In her spare time, Madeleine enjoys participating in running events, travelling and socialising with friends.
Gary has worked in insurance for over 25 years, starting his career at the (then) largest independent broker in the North West of England. He moved to London several years ago, taking a position with a large commercial brokerage based in Kent; and prior to joining Centor worked as a broker and delegated authority underwriter at a national Lloyd’s wholesale broker. He loves travelling, reading, music – in particular heavy metal and prog rock, despite appearances – and playing the guitar (badly).
What would your last meal on earth be?
Anything from the menu at Ristorante da Nello al Montegrappa, Bologna.
Favourite film?
Grosse Point Blank.
Favourite holiday destination?
I’m not sure I’ve found it yet, but Berlin in the meantime.
Charlotte graduated from the University of Greenwich with an Upper Second Class BA (Hons) degree in Creative Writing. She chose insurance because she was looking for a career that would both challenge and interest her. Charlotte joined Centor as an Assistant Account Handler in 2017 and quickly became an Account Handler.
In her spare time, Charlotte enjoys hockey, reading and fine wine.
What would your last meal on earth be?
Steak with Béarnaise sauce and lots of fresh veg.
Liam has worked in the insurance industry for several years, during which time he has worked in the commercial and corporate sectors, with a specific skill set in hospitality. At Centor, he is an Account Executive in our Commercial Team, and is a qualified Certified CII practitioner.
When he’s not helping clients manage their risk, he loves nothing more than getting out and about on his push bike or quizzing his colleagues with his extensive knowledge of all things TV and film. We strongly suspect that he’s actually seen every film, ever made…
What would your last meal on earth be?
Curry Lobster & Rice
Holly joined Centor in 2008 after working for three and a half years as a property account executive for a large national broker. Holly’s key responsibilities include the growth of existing accounts and the development of client relationships. Outside of work Holly enjoys following Moto GP and Tottenham Hotspur, camping and spending time with her son.
Alex is an Account Manager in the Property Division. He has just under 20 years’ experience of the industry and has previously worked in the Lloyds/London Markets and for Marsh and Miller. A safe pair of hands, he holds the Cert II and is working towards his ACII.
What would your last meal on earth be?
Lamb Dhansak
Tom began his career on the Isle of Man, where he worked for a global brokerage, as a commercial broker. Whilst there he achieved the Chartered Insurance Institute – Certificate in Insurance, which he’s now held for five years.
When a move to the mainland beckoned, he honed his broking skills, working for a specialist film & TV insurance brokerage, before joining Centor in 2020 bringing with him his knowledge of both large and niche industries.
At Centor, Tom works as an account handler in our property division, and when he’s not doing that, you’ll find him on the football pitch, or cheering on his beloved Arsenal.
What would your last meal on earth be?
Seafood Gratin
Having completed a business studies diploma, Alison joined Centor in 2007 as an Administrator. She soon progressed to an Account Executive role, building a portfolio of clients. In 2018, Alison was promoted to the role of Assistant Manager followed by her promotion to Property Manager in 2020. In her spare time, she enjoys baking, keeping fit, and horse riding
What would your last meal on earth be?
Fish and chips.
Elise joined the property team in 2016 with three years’ experience working as an Account Handler at a national insurance company. In 2020 Elise was promoted to Account Manager. She grew up in Spain but sat her GCSEs and A levels in the UK, and started her insurance career aged 18. She enjoys travelling, socialising and horse riding.
Kirsty started working in the insurance industry in 2006. Prior to joining Centor, she was an underwriter in the property owners area for both an insurer and a managing general agent. Outside of work, she enjoys reading, cooking, live music and arts & crafts.
Faye has worked in the insurance sector for over a decade; beginning her career at an insurance company, and then moving to the brokerage side of the industry, where she worked for a boutique brokerage for seven years. Together they gave her an invaluable, holistic insight into how the industry works.
Faye joined Centor in August 2020, and has put her Chartered Insurance Institute – Certificate in Insurance to good use as an account executive in our property division.
When not helping clients, she enjoys good food, the gym and socialising with friends and family.
Heather graduated from Liverpool University with a BSc in Mathematics & Psychology in 2018, and then began her career in insurance working for a local broker, and subsequently Gallagher, where she honed her craft working for their real estate team.
She joins Centor with four years’ experience and the CII qualification. In her spare time, Heather is an avid netball player, foodie and a diehard Harlequin’s fan.
After completing her A levels and a NVQ level 3 in Business Administration, Toni began her career working in Public Liability and Commercial insurance for national brokerages. She now imparts her knowledge to our clients in the Property Division, where she works as an Account Handler.
When she’s not helping our clients manage their risk, she enjoys taking her dog for long walks, and dreaming about her next holiday to sunnier climes.
Matthew joins Centor after graduating from Swansea University, with a BA in Geography. This is his first job in insurance, but he honed his multitasking skills whilst working in his local pub during the pandemic. As a keen sportsman, he’s either on the rugby pitch, playing golf or skiing…oh and playing FIFA with his friends (although we’re not sure if that’s technically sport!).
Kieran is a graduate from the University of Kent with an Upper Second-Class BA (Hons) degree in Business Administration. Kieran joined Centor in 2018 as an Administrator but was promoted to Assistant Account Handler in 2020. Prior to University, he went travelling for the best part of a year. Kieran also enjoys playing football and golf.
Rebekah joined the Property team as a Trainee Property Administrator, having graduated from Oxford Brookes University with a degree in Economics. Rebekah has since been promoted to Property Administrator. Away from work, Rebekah has a passion for live music and enjoys going away with friends and family.
What would your last meal on earth be?
Steak & Chips.
Eleanor started working in the insurance industry in 2013. Prior to joining Centor, she worked for a high street insurance broker, dealing with a range of different policy types. Eleanor is currently working towards her CII accreditation. In her spare time, Eleanor enjoys travelling and socialising with family and friends.
What would your last meal on earth be?
Anything Italian.
Paul entered the broking industry in the mid-80s and spent 20 years as a director for a provincial brokerage in the Employee Benefits arena. He joined Centor in 2012 to head up our new Employee Benefits division which focuses on protecting perhaps the most important asset of any business – its people. He enjoys cooking and keeping fit.
What would your last meal on earth be?
Lobster and chips.
Chris brings a wealth of experience to Centor, having spent 30 years working in financial services, mostly with national brokers. Away from work Chris plays cricket and golf, likes travelling and is proud to be a die-hard Southampton fan – since 1967!
What would your last meal on earth be?
Boxing Day lunch.
Kimberlee has worked in the Employee Benefits sector for over a decade and joined Centor in 2015. She previously worked for Group Risk & Healthcare providers. Outside of work she enjoys going to the gym and socialising.
What would your last meal on earth be?
Fish and chips.
Will joined the Employee Benefits team in 2016 after studying business, sport, media and English at secondary school. He loves tennis, cricket and following West Ham United. He also enjoys spending time with his friends and family.
What would your last meal on earth be?
Chicken tikka masala, pilau rice and garlic naan.
Favourite film?
Lock, Stock and Two Smoking Barrels.
Ricky has over 20 years’ experience in the insurance industry and joined Centor in 2019 to head up our Private Client division. Away from insurance, Ricky enjoys running ultra-marathons and going to music festivals.
What would your last meal on earth be?
Pie and Mash with Liquor
Charlotte started her career as a receptionist at a family-run insurance broker in Bromley, where she worked her way up to Account Executive in personal lines insurance. She joined Centor in 2016. Outside of work, she loves baking, going to the cinema and socialising.
What would your last meal on earth be?
Garlic flatbread, fillet steak with creamy mash and hot chocolate fondant with vanilla ice cream.
Oriel joined Centor in 1999 as an Account Executive in the Commercial department and has since risen through the ranks to Associate Director and head of our Compliance team. She is a wine buff, keen interior designer, and mother of one.
What would your last meal on earth be?
Lasagne and chips.
Rebecca has worked in insurance since 2004. She started out in broking/claims management and then for the last eight years worked as a property and commercial underwriter. Outside of work, she enjoys going to the gym, bike-riding and jewellery-making.
Kerry started working at Centor as Accounts Executive in 1992. She left for a few years in 2003 and returned in 2007 as Financial Controller, which she has enjoyed ever since. She enjoys theatre and live music.
What would your last meal on earth be?
Christmas dinner, with all the trimmings.
Tracey joined Centor in 1992 as IBA Accounts clerk. After two short periods working away from Centor, she returned once more as Accounts Manager. Tracey was recognised by the UK Broker Awards in 2013 as their very first Unsung Hero of the year for her dedication to her work, charity and her family. She enjoys music, film and fundraising for Save The Children.
What would your last meal on earth be?
Mum’s roast dinner.
Vanita joined Centor in 2005 as an IBA Accounts Assistant, bringing with her over five years of insurance accounts experience. She also worked in a range of accounts positions for six months in Australia while on her travels. In her spare time, she enjoys keeping fit, watching movies and experimenting with recipes from around the world.
What would your last meal on earth be?
Vegetarian curry.
Having always enjoyed working with numbers, Connor studied the AAT Accounting qualification in addition to a payroll qualification at college. He joined Centor in October 2017 as Accounts Assistant, which involves accounting for money received, making payments by cheque and BACS, updating spreadsheets and general ad hoc tasks. Before this, he was a duty manager at a sports and social club. In his spare time he enjoys socialising with friends, fishing and going to the gym.
What would your last meal on earth be?
Probably curry.
After many years spent working in project management, online marketing and recruitment, Connie joined Centor in 2011 and since implemented a number of successful new systems. Connie enjoys looking after her daughter, and in her spare time loves scuba-diving, rock climbing and numerous other outdoor pursuits.
What would your last meal on earth be?
Fish and chips.
Before Frankie joined Centor, she worked in Southern Spain for an Insurance firm, and this whet her appetite to continue her career in insurance when she arrived back in London.
She’s also worked in the fashion industry, and when she’s not helping our different divisions with their admin support, she’s a dedicated follower of fashion, planning her next trip to far flung places or being a social butterfly.
What would your last meal on earth be?
Cacio e Pepe
Favourite film?
Life of Brian
Favourite holiday destination?
the Caribbean generally but Trinidad and Tobago in particular.
After graduating, Rosheen began her B2B marketing career working for an investment bank, here and in Australia, before working in music publishing, professional services, and the legal sector. She joins Centor with over fifteen years of experience and manages the positioning of Centor through various marketing initiatives. When she’s not thinking out of the box for our next marketing campaign, she can be found running half marathons or planning her next holiday. Sometimes both at the same time.
What would your last meal on earth be?
Thai Green Curry
Chloe joined Centor in 2017 as HR Manager. Chloe joins us from a learning trust, where she was an HR Policy Adviser and prior to that was at the Association of British Insurers as an HR Adviser for 10 years. Chloe has two young daughters and enjoys music, films and running to keep fit.
What would your last meal on earth be?
Fish and chips.
At Centor, Lucy is our Office Support Assistant. She helps keep the teams well organised, whilst also making our clients feel comfortable when they arrive at our office. Before working in insurance, Lucy worked in the service/retail service which may explain why she is a natural at client service.
When she is not keeping things run smoothly at work; she loves fashion, meeting friends and travelling.
What would your last meal on earth be?
Creamy Pasta
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