People are our passion. That means our employees as well as our clients.
We know that to provide the finest levels of professional service each individual must possess the right skills to deliver the high standards our clients expect.
Our focus on developing the skills and careers of every individual helps Centor attract people with expertise who care about quality and service throughout the insurance industry.
Our training programmes and feedback ensures that everyone at Centor will continue to develop and improve their skills and knowledge.
Our commitment to our employees has gained external recognition. Centor is an accredited Investor in People (Platinum) employer and has been placed for the 9th consecutive year in the Great Places to Work Awards (small businesses category). Within the insurance sector, we were selected as one of the Best Companies to Work for in Insurance Broking in 2017.
Our team is a key ingredient of the Centor Difference.
Richard has 20 years’ experience in commercial and corporate insurance and has dealt with larger risks including global programmes across a wide range of sectors. He is responsible for dealing with the growth and strategy of the business, as well as insurer relationships. He enjoys golf, music and travelling.
What would your last meal on earth be?
Veal Milanese with pomodoro pasta.
Kerry started working at Centor as Accounts Executive in 1992. She left for a few years in 2003 and returned in 2007 as Financial Controller, which she has enjoyed ever since. She enjoys theatre and live music.
What would your last meal on earth be?
Christmas dinner, with all the trimmings.
Dani started out at Centor in 2013 as an Account Manager and was promoted to Property Division Manager in 2016. Dani has since been promoted to Director of Business Operations. She previously worked in both the business development division of a leading property insurer, and at a national broker. Away from work, Dani is into travelling, books, and walking her dog, Bryn.
Sam joined Centor in 2006 as a Claims Handler and promoted to Claims Manager in 2013. Sam dedication and hard work has recently seen him promoted to Director of Business Operations. He was a finalist for Young Broker of the Year at the UK Broker Awards in 2012. Outside of work, Sam is an avid follower of the fortunes (or otherwise) of Tottenham Hotspur.
What would your last meal on earth be?
Steak and chips.
With over 35 years’ experience of working in the insurance sector, Graham is regarded as a safe pair of hands when it comes to handling claims. His experience has been gained from working for the giants of London Lloyds’ Brokerages to boutique, niche broking firms.
When he’s not in charge of claims management, he’s either driving his kids around, or fixing their things. A fixer at home and in the office. He also juggles on the QT…proving he never drops the ball.
What would your last meal on earth be?
Chinese but must include salt & pepper squid
Mollie joins us with over seven years’ experience of working in the industry. She learnt her trade at a local insurance broker, before specialising in claims where she focused primarily on commercial motor fleet.
When she’s not managing the claims process for clients, she likes nothing better than going for cocktails with her friends, and asking the barman for her favourite tipple… Pornstar Martini.
What would your last meal on earth be?
Anything Italian
Sharon works in the claims team and celebrates 25 years at Centor this year. During that time she has been instrumental in the development of some of our bespoke IT systems and dealing with a multitude of challenging claims. She enjoys the theatre and listening to music.
What would your last meal on earth be?
Pie and mash with liquor.
Keith has worked in the insurance industry for over 30 years, specialising in client-facing risk management. He joins Centor as the head of our new Risk Management Division, which he has been tasked with setting up. In his spare time, Keith enjoys home brewing and the odd game of golf.
What would your last meal on earth be?
Beef Wellington
Yvette has worked in insurance for over 20 years, initially working for one of the UK’s leading insurers, before moving into broking. She joined Centor in 2003 and looks after a portfolio of large commercial clients, including several national charities. In her spare time, she loves live music and world cinema.
What would your last meal on earth be?
Moules marinière with crusty bread.
Raised in Australia, Richard moved to the UK in the 80s. He has worked in insurance for over 30 years, the last 12 of those at Centor. In his spare time, he enjoys music, photography, and following the fortunes of both Arsenal and the Australian Rules team, West Coast Eagles.
You could call Ian a safe pair of hands as he has nearly 40 years of experience working in insurance. He’s done everything from placing brokerage to account management, for some of the largest names in the broking world, including Marsh & Gallagher.
He has advised various clients, across a variety of sectors, on their risk management requirements. From helping large charities, to wholesalers, to construction companies, there’s not much he doesn’t know about insurance. You could ask him anything about insurance and he’ll probably know the answer.
And when he’s not working, he’s teaching or practising karate as 5th Dan black belt in karate – he’s our very own Mr Miyagi.
What would your last meal on earth be?
Lamb Pathia
Next year will see Andy celebrate 20 years in the industry, eight of which he gained whilst working at Centor previously (2013 – 2021). His experience spans a diverse range of sectors including food, manufacturing, retail, construction and technology and is underpinned by his Dip CII which he gained in 2021.
Outside of work he’s a keen Kung Fu enthusiast and performed at the opening ceremony for the Shangrila Hotel at the Shard. In recent years, fatherhood has seen him swap his Kung Fu skills for tea making duties at his young daughter’s teddy bear picnics – which has to be a good use of risk management.
What would your last meal on earth be?
Rib Eye Steak, with lobster, if feeling particularly decadent!
Favourite movie?
Any 90s action films, due to the nostalgia, or something more recent by Christopher Nolan.
Favourite holiday destination?
Georgian Bay, Ontario, Canada
Erica has been in the industry for over 25 years, and has been at Centor for 20 of these. Over the years she has been promoted from account administrator to account manager, and is responsible for helping our clients with their commercial insurance requirements.
She was also our ‘fun officer’ for nearly ten years and was responsible for rousing the troops to raise money for our charitable endeavours. In 2022, Erica left Centor to spend more time with her young family, however we’re glad that we changed her mind and she is now back working with the Commercial Division again. We just have to persuade her to become our fun officer again!
What would your last meal on earth be?
Roast dinner
Favourite movie?
The Notebook
Favourite holiday destination?
Byron Bay, Australia
Rhys joined Centor in 2015 as a trainee administrator and is now an Account Manager. He has developed his own book of clients and specialises in construction. He loves socialising, good music and good food.
What would your last meal on earth be?
Dad’s Christmas Dinner.
Steve has worked in the insurance sector for over seven years, where the majority of his experience was gained working for some of the biggest names in the industry. He is a specialist in the property and commercial sector.
When he’s not working, you’ll find him playing football with friends, training in the boxing gym , or trying out new recipes in the kitchen for his wife and young family.
What would your last meal on earth be?
Ribeye steak, medium rare, with king prawn cooked in a garlic butter
Favourite movie?
Robin Hood prince of Thieves/ Goodfellas
Edward Hill joins Centor with over twelve years’ experience in the insurance industry. During that time he has worked for both local insurance brokers, and larger city firms.
Although he began his career working with Private Clients, he has spent the majority of his career focusing on the insurance needs of Commercial clients.
Outside of work, Edward likes to spend time with his young family and socialising with friends. He’s also a self-confessed shopaholic so you’ll recognise him as he’ll be the best dressed person in the room.
Tina joined Centor in 2018 as Commercial team administrator, but was quickly promoted to Account Handler looking after our construction clients. Before this, she ran her own mining procurement company in Zambia and also worked for the British Society of Dermatological Surgery where her business administration qualifications were put to good use.
She is also a keen fitness enthusiast, and recently started her own online fitness business in her spare time.
What would your last meal on earth be?
Any traditional Zambian meal
Madeleine joined the insurance industry back in 2008, working as an account handler for a small independent local broker.
After several years Madeleine moved to a City Broker where she worked in senior roles looking after large corporate commercial clients before joining Centor.
In her spare time Madeleine enjoys spending time with her young family, travelling and socialising with friends.
Gary has worked in insurance for over 25 years, starting his career at the (then) largest independent broker in the North West of England. He moved to London several years ago, taking a position with a large commercial brokerage based in Kent; and prior to joining Centor worked as a broker and delegated authority underwriter at a national Lloyd’s wholesale broker. He loves travelling, reading and music – in particular heavy metal and prog rock.
What would your last meal on earth be?
Anything from the menu at Ristorante da Nello al Montegrappa, Bologna.
Favourite film?
Grosse Point Blank.
Favourite holiday destination?
I’m not sure I’ve found it yet, but Berlin in the meantime.
Charlotte joined Centor as an administrator for the Property team in 2017 and quickly moved her way up to the role of Account Handler by 2020. She honed her broking skills looking after two of the team’s largest property portfolios, as well as numerous individual clients. This has given her valuable experience in building client relationships and managing policy life cycles. As of May 2022 she has moved across to Centor’s Commercial team where she is hoping to build on her technical knowledge and continue to progress her career.
Alongside her day to day work, Charlotte has worked tirelessly to build her knowledge base and now holds the Chartered Insurance Institute Diploma in Insurance.
In her spare time, Charlotte enjoys playing hockey, reading and travelling.
What would your last meal on earth be?
Steak with Béarnaise sauce and lots of fresh veg.
Having completed a business studies diploma, Alison joined Centor in 2007 as an Administrator. She soon progressed to an Account Executive role, building a portfolio of clients. In 2018, Alison was promoted to the role of Assistant Manager followed by her promotion to Property Manager in 2020. In her spare time, she enjoys baking, keeping fit, and horse riding
What would your last meal on earth be?
Fish and chips.
Holly joined Centor in 2008 after working for three and a half years as a property account executive for a large national broker. Holly’s key responsibilities include the growth of existing accounts and the development of client relationships. Outside of work Holly enjoys following Moto GP and Tottenham Hotspur, camping and spending time with her son.
Kirsty started working in the insurance industry in 2006. Prior to joining Centor, she was an underwriter in the property owners area for both an insurer and a managing general agent. Outside of work, she enjoys reading, cooking, live music and arts & crafts.
Faye has worked in the insurance sector for over a decade; beginning her career at an insurance company, and then moving to the brokerage side of the industry, where she worked for a boutique brokerage for seven years. Together they gave her an invaluable, holistic insight into how the industry works.
Faye joined Centor in August 2020, and has put her Chartered Insurance Institute – Certificate in Insurance to good use as an account executive in our property division.
When not helping clients, she enjoys good food, the gym and socialising with friends and family.
For nearly a decade, Paul has worked in insurance. From underwriting to working for some of the largest broking names in the industry he has gained an understanding of insurance from different perspectives and worked in most sectors from Private Clients to Property. He also holds the Cert CII. We therefore think of him as a safe pair of hands for our clients.
He also likes nothing more than playing golf, supporting his beloved Chelsea or riding his motorbike along country lanes at the weekend. Which we think is risk management at its highest form!
After graduating in History and Politics from the University of Winchester in 2014, Edward began his career at an independent broker in 2020 where he gained a general grounding in insurance. He now joins Centor with over three years’ experience in the industry. He has also achieved his IF1 and is working towards completing his Cert CII soon.
Away from his work, he’s an avid reader and gamer, and has recently taken up rifle shooting. He is also a seasoned traveller and loves nothing more than setting off to sunnier climes.
After completing her A levels and a NVQ level 3 in Business Administration, Toni began her career working in Public Liability and Commercial insurance for national brokerages. She now imparts her knowledge to our clients in the Property Division, where she works as an Account Handler.
When she’s not helping our clients manage their risk, she enjoys taking her dog for long walks, and dreaming about her next holiday to sunnier climes.
Ben has come from a regional brokerage where he completed his Cert CII and gained a distinction is his apprenticeship.
When he is not in the office with the property team he is being a self-proclaimed ‘health freak’. Being heavily involved in the gym and playing hockey and even gets more adventurous abroad with his skiing holidays and paragliding in Turkey.
Eleanor started working in the insurance industry in 2013. Prior to joining Centor, she worked for a high street insurance broker, dealing with a range of different policy types. Eleanor is currently working towards her CII accreditation. In her spare time, Eleanor enjoys travelling and socialising with family and friends.
What would your last meal on earth be?
Anything Italian.
Before joining Centor, Emma was a qualified gymnast and worked for one of the largest gymnastic academies. During her time there she worked in a management position, overseeing and tutoring classes of 40+ children. The skills learnt during this time make her an obvious choice to join our Property team.
She still enjoys the merits of fitness and goes to the gym when she has a spare moment, although you can also find her with her friends at a brunch or sipping something lovely at a riverside pub.
What would your last meal on earth be?
Pepperoni Pizza from Domino’s.
George began his career at Clear Insurance Management, where he had the fortunate position of working across the Group, during an apprenticeship which allowed him to work across the broking and claims divisions, and helped him obtain a good understanding of how insurance brokering works. This holistic overview has provided a valuable grounding to now know what clients need and how to manage their risk. During this time he also achieved his Cert CII.
Outside of work he is also a PADI qualified scuba diver, a keen footballer and a ‘reluctant’ golfer – but not at the same time!
What would your last meal on earth be?
Spaghetti Bolognese
Will joined the Employee Benefits team in 2016 after studying business, sport, media and English at secondary school. He loves tennis, cricket and following West Ham United. He also enjoys spending time with his friends and family.
What would your last meal on earth be?
Chicken tikka masala, pilau rice and garlic naan.
Favourite film?
Lock, Stock and Two Smoking Barrels.
Lorrae has over 35 years’ experience working in the financial industry, and nearly half of that time has been spent working in the Employee Benefits sector. Working for a variety of names including UBS, Deutsche, ING, Axa Healthcare and more recently Corinthian Benefits Consulting she’s a safe pair of hands when it comes to arranging benefits for employees.
When she’s not helping clients she’s a busy mum, a fitness fanatic and a Kindle obsessive – she’s even been known to read her Kindle while brushing her teeth….now that’s got to be a good read!
What would your last meal on earth be?
Fillet Steak (medium rare) and chips
With over 10 years of insurance sector experience gained at some of the biggest names in the industry (Unum, Prudential and Mercer) Ryan is considered a safe pair of hands in regards to Employee Benefits. His knowledge base includes risk and healthcare consultancy and is underpinned by his Cert CII. He is currently working towards his DipPFS and intends to become Chartered in the future.
When he’s not at work he’s a keen rugby player and football fan. He can often be found supporting his beloved football team across Europe which may be where his love for cooking European food comes from and his attempts to grasp the Spanish language – Dos Cervezas, por favor being a well used phrase.
What would your last meal on earth be?
boeuf en daube Provençale
Favourite film?
12 Monkeys
Favourite holiday destination?
Driving the Garden Route in South Africa
Ricky has over 20 years’ experience in the insurance industry and joined Centor in 2019 to head up our Private Client division. Away from insurance, Ricky enjoys running ultra-marathons and going to music festivals.
What would your last meal on earth be?
Pie and Mash with Liquor
Charlotte started her career as a receptionist at a family-run insurance broker in Bromley, where she worked her way up to Account Executive in personal lines insurance. She joined Centor in 2016. Outside of work, she loves baking, going to the cinema and socialising.
What would your last meal on earth be?
Garlic flatbread, fillet steak with creamy mash and hot chocolate fondant with vanilla ice cream.
After graduating, Casey began her insurance career at Centor back in 2017 where she gained experience in Claims and Private Clients. After a brief hiatus at a large brokerage, she is now back working for our Private Clients’ division again where she is able to put her experience to good use.
Outside of work, she loves to discover her local countryside on long walks, but if the weather is inclement you’ll find her either at the gym or at a bottomless brunch with friends.
What would your last meal on earth be?
Chicken Fajitas and Nachos
Lois joins Centor with over seven years of experience in the industry where she honed her skills of working with Private Clients for the NFUM, Howdens and Knight Frank. Before this, she held a management position in retail banking.
When she’s not working, Lois spends her time with her nephew Albert and preparing for the birth of her little girl who is due this summer!
What would your last meal on earth be?
Chicken Katsu Curry (with no Pickles) from Japanese Canteen and a glass bottle of full fat Coke
Oriel joined Centor in 1999 as an Account Executive in the Commercial department and has since risen through the ranks to Associate Director and head of our Compliance team. She is a wine buff, keen interior designer, and mother of one.
What would your last meal on earth be?
Lasagne and chips.
Rebecca has worked in insurance since 2004. She started out in broking/claims management and then for the last eight years worked as a property and commercial underwriter. Outside of work, she enjoys going to the gym, bike-riding and jewellery-making.
Kerry started working at Centor as Accounts Executive in 1992. She left for a few years in 2003 and returned in 2007 as Financial Controller, which she has enjoyed ever since. She enjoys theatre and live music.
What would your last meal on earth be?
Christmas dinner, with all the trimmings.
Tracey joined Centor in 1992 as IBA Accounts clerk. After two short periods working away from Centor, she returned once more as Accounts Manager. Tracey was recognised by the UK Broker Awards in 2013 as their very first Unsung Hero of the year for her dedication to her work, charity and her family. She enjoys music, film and fundraising for Save The Children.
What would your last meal on earth be?
Mum’s roast dinner.
Vanita joined Centor in 2005 as an IBA Accounts Assistant, bringing with her over five years of insurance accounts experience. She also worked in a range of accounts positions for six months in Australia while on her travels. In her spare time, she enjoys keeping fit, watching movies and experimenting with recipes from around the world.
What would your last meal on earth be?
Vegetarian curry.
Having always enjoyed working with numbers, Connor studied the AAT Accounting qualification in addition to a payroll qualification at college. He joined Centor in October 2017 as Accounts Assistant, which involves accounting for money received, making payments by cheque and BACS, updating spreadsheets and general ad hoc tasks. Before this, he was a duty manager at a sports and social club. In his spare time he enjoys socialising with friends, fishing and going to the gym.
What would your last meal on earth be?
Probably curry.
After many years spent working in project management, online marketing and recruitment, Connie joined Centor in 2011 and since implemented a number of successful new systems. Connie enjoys looking after her daughter, and in her spare time loves scuba-diving, rock climbing and numerous other outdoor pursuits.
What would your last meal on earth be?
Fish and chips.
After graduating, Rosheen began her B2B marketing career working for an investment bank, here and in Australia, before working in music publishing, professional services, and the legal sector. She joins Centor with over fifteen years of experience and manages the positioning of Centor through various marketing initiatives. When she’s not thinking out of the box for our next marketing campaign, she can be found running half marathons or planning her next holiday. Sometimes both at the same time.
What would your last meal on earth be?
Thai Green Curry
Chloe joined Centor in 2017 as HR Manager. Chloe joins us from a learning trust, where she was an HR Policy Adviser and prior to that was at the Association of British Insurers as an HR Adviser for 10 years. Chloe has two young daughters and enjoys music, films and running to keep fit.
What would your last meal on earth be?
Fish and chips.
At Centor, Lucy is our Office Support Assistant. She helps keep the teams well organised, whilst also making our clients feel comfortable when they arrive at our office. Before working in insurance, Lucy worked in the service/retail service which may explain why she is a natural at client service.
When she is not keeping things run smoothly at work; she loves fashion, meeting friends and travelling.
What would your last meal on earth be?
Creamy Pasta
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