Customers are at the very heart of what it means to deliver on our promises. Our highly skilled and knowledgeable teams put the customer first at every stage of their journey with us. We take pride in being there when they need us.
Our core principles are based on an understanding that customer satisfaction drives loyalty. Therefore mutually successful outcomes are as valuable to us as they are to our clients. We have very clear focus on delivering an exceptional service, consistently and with integrity, to our clients. We take nothing for granted.
It is a crucial part of the Centor Difference.
Royal British Legion Industries Limited (RBLI)
The Centor management team has provided RBLI with what can only be described as an exceptional and proactive service over the last 20 plus years. They have a wide understanding of our complex business needs and this has brought benefits in reducing costs wherever possible while enhancing the cover provided.
Centor's customer service is absolutely first class and consistently ensures that any insurance related matters at the charity are managed very effectively. RBLI view Centor as a highly valued business partner.
Centor also show huge commitment to their Corporate Social Responsibility by actively supporting our charitable activities each year and we have no hesitation in recommending them to manage the insurance needs of other customers.
The Dune Group
Dune have worked with Centor for many years, we have great respect for their team’s proactive approach to service, risk mitigation and claims administration. Our business has grown considerably in that time, both domestically and overseas, and Centor have consistently anticipated our evolving needs and found ways to help us manage our insurable risks both efficiently and commercially