Page 5 - Centor Global Insurance brochure

Our Approach Understand the risk upfront … so there is clarity about what is insured At Centor, we invest time in really understanding your business. By reviewing your insurance requirements up front, our dedicated specialists can identify gaps in cover and potential risk exposures. Your existing broker may not leave you enough time to make an informed choice. We intricately understand our clients’ operations , and look to review each business area so we can negotiate the most competitive terms for you. This proactive approach eliminates lengthy paperwork in the event of a claim, and gives your business the peace of mind that you have the right level of cover from the very start. Bespoke solutions … providing support at every stage of the risk management process Our business model is deliberately structured around our clients’ needs. Unlike many other insurance brokers, we provide ongoing support once your policies are in place. Our Tailored Risk Management Programme will suit your businesses precise needs, and includes regular review meetings to ensure any new exposures or changes in circumstances are addressed promptly. We only work with the world’s leading global insurers, and these relationships enable us to develop bespoke offerings, all through a single insurer solution. Our renowned claims service … ensuring your experience is fair, fast and fuss free Centor will support your business with a fully integrated claims team, including a dedicated Claims Director who is accessible 24/7. Our specialist industry knowledge enables us to manage the entire claims process on your behalf; from the point of advice through to settlement, freeing you up to continue running your business. We offer regular claims meetings to highlight trends and provide guidance, along with claims reports and other management information to keep you up to date with claims statuses. This informed approach has led to our claims team winning ‘Claims Team of the Year’ twice in the past three years at the UK Broker Awards, so you can be sure you are in the safest hands. Centor are also a Gold Standard Investor in People accredited organisation.