Client Testimonials

JP Boden & Co Ltd

"The team at Centor have a thorough understanding of our business and have consistently offered us cost effective insurance solutions that are appropriate to our needs. Over the past few years our business has expanded into new markets and territories. Insurance cover has always been one of the easiest aspects of this expansion thanks to the careful planning and management of cover for these changes by the Centor team."

Altro Ltd

"Altro chose Centor following a gruelling competitive tender and review of our insurance programme following a disappointing experience with a previous broker. From the start Centor showed a real willingness to really understand what we wanted to achieve and set about redesigning our programme. We have worked together to implement a number of changes in the covers and the globalisation of the programme which has brought real benefits in costs and control. Centor have also demonstrated a real willingness to become involved in claims handling to our advantage. Overall I think their USP (unique selling point) is we can always get hold of someone straightaway who will pick up a problem and get it resolved very quickly."

Action for Children

"Action for Children has enjoyed working with Centor over the last two years. Centor has helped them protect their interests whilst helping them to foster a closer working relationship with their insurance company. Their separate claims and brokering departments work well together in furthering the interests of the Charity without compromising their insurers. Centor have always managed our sensitive claims and brokering issues with integrity whilst maintaining an objective overview as to the individual merits of the issue concerned. They always have close regard to the industry regulations which helps them to maintain their good reputation and shows clear attention to detail. They are committed to providing a good service which is keenly but realistically priced and does not depend upon selling insurance as opposed to providing good solid brokering and claims advice."

Budgens

"Like us, Centor focuses on the customer. They source the best insurance products, keep it simple and offer value for money."

BVM Medical Ltd

"Centor provides an excellent service in an efficient and timely manner at competitive rates. The Centor team are great people to work with, and strive to go that extra mile. Nothing is too much trouble for them to handle. They always have a solution for problems raised and take into account all our special needs. BVM Medical has used the services of the team at Centor for the last 6 years and we look forward to giving our Insurance needs to Centor for the foreseeable future."

HML Holdings PLC

"We have been using Centor Insurance Services for over six years and cannot speak highly enough about the level of service we get from their staff. Insurance is a vital part of our business and having happy, satisfied clients confident that the broking and claims handlers within Centor are consistently providing excellent service is very reassuring for us. Like us, they believe that it is the quality of service that counts, not always the cheapest but always the best value for money."

Models 1 Ltd

"Centor have provided us with insurance over a great number of years. They always give a personal service which means one deals with a person and not a machine and, thus, easily understands the details of policies, making the small print acceptable, for once! The modelling industry is not properly understood by most insurers and Centor have ensured that this is addressed and our insurance costs, which otherwise would have been higher, are now extremely competitive. On a different note, one of our directors operates a charity in a, so called "war zone". Centor managed to obtain personal cover for 30 people. Not everyone can do this!"

Blackfriars Investments Ltd

"We have been involved with Centor for a number of years now and from the beginning they have been friendly and efficient. We are involved in a number of areas of risk and in each case Centor have provided very sound advice, and have come up with very good cover which reduced our exposure to a minimum. If we have had the misfortune to make claims they have always dealt with them very swiftly and efficiently. I would have no problem recommending Centor to other business contacts."

Teachers’ Housing Association Ltd

"We have worked with the team at Centor for several years. Throughout that time they have never let us down; on the contrary they have provided a consistent and high level of service to us. Things we particularly value about working with them include their attention to the detail of our business. They undertake a comprehensive annual review of our business and its risks and take time to get to know our business. When new situations and issues arise they are keen to support us and minimise risks. The claims team provide an excellent service which in turn enables us to support our residents. The staff at Centor provide a professional and efficient service – it doesn’t matter who you speak to, you always get a good response. We are confident that when problems do arise Centor will work with us to achieve the best possible outcome."

Royal British Legion Industries Limited (RBLI)

"The Centor management team have provided RBLI with an exceptional service over the last ten years. Centor has a very good understanding of our complex business needs and this has brought benefits in reducing costs while enhancing our cover. The Claims department are currently handling a major claim on our behalf and worked extremely well with the insurance company and their advisers resulting in interim payments being made. In summary, we do not hesitate in recommending Centor to manage the insurance needs of other customers."

The Lady

"We have been working with Centor for many years and are extremely satisfied with the service that they provide. We understand that for many insurance is simply a transactional process, but for us it is also about how insurance and risk management can add real value to our business and provide peace of mind."

"We wanted to work with an organisation that would help us to identify the real risks to our business, and help us minimise them through risk management techniques and insurance purchase. Finally, when we need to claim, manage the process smoothly for us to ensure we are operational in the shortest possible time. That is exactly what Centor provide and we are very grateful for their professional and friendly service and advice."