We have been inviting feedback, in the form of a survey, from our clients for every claim we have administered since 1999.

Here are a few examples of what our customers had to say when completing their survey forms:

• "I consider the manner in which Centor has handled this matter to be absolutely exemplary and of the highest order."
• "I greatly appreciate the manner in which the claim has been dealt with and paid."
• "Unfailingly helpful, friendly and courteous."
• "Very impressed."
• "Thank you for the part you have paid in achieving a speedy settlement."
• "Courteous, competent, informative and amazingly prompt."
• "Brilliant and friendly service – could not be improved."
• "Highly satisfactory. Very professional and courteous staff."
• "Your representatives were helpful and helped smooth matters through very well."
• "The whole service was exemplary. Your claims manager couldn’t have been more helpful and my claim was settled in a considerably short time."
• "Excellent in totality."
• "Fantastic service from helpful and very friendly staff."
• "The advice after flooding was extremely welcome and very useful."
• "Helpful and efficient throughout – well done."
• "My claim could not have been better handled."
  

These survey forms are always available for inspection.